Refund Policy

Activity Countr provides digital services (software/service features accessible online). Unless required by law, fees are generally non-refundable once access has been delivered—subject to the exceptions below and any rights you have as a consumer.

Stripe may process payments and appear on card or bank statements. For many payment, receipt, and charge-dispute questions, Stripe's buyer support channels and policies apply to the payment layer.

For Stripe's role and buyer-facing legal materials, see Stripe Legal.

If we offer a trial, its duration and limitations will be shown in-product. When a trial ends, paid features may require an active subscription purchased through checkout unless otherwise stated.

For billing or refund requests relating to Activity Countr service eligibility, contact us using details published on this website. For payment receipts, charge lookups, or checkout-specific issues, use Stripe support pathways indicated on your receipt or billing email when applicable.

We may issue refunds or credits where required by law, where we determine there was a billing error attributable to us, or where we otherwise choose to offer goodwill remedies. Duplicate charges or obvious technical failures affecting entitlement may be reviewed case-by-case.

Nothing in this Policy limits mandatory statutory rights for consumers (for example, certain EU/UK cooling-off rules for distance contracts where applicable to digital content/services—subject to exceptions when performance begins with your consent).

If you initiate a chargeback, we may suspend access pending resolution and may share records with payment partners as permitted by law to defend legitimate charges.

We may update this Refund Policy by posting a revised version and updating the "Last updated" date.

Operators should validate refund obligations with counsel—consumer laws vary materially by country and by how your checkout flow is configured.